Barak Lake

Crisis Line Program Coordinators are responsible for supporting efforts to manage and enhance caller and counselor care and assisting the Associate Director in maintaining the day to day operations of the crisis line program. We directly supervise 8-10 crisis line staff and help to carry out priorities that support growth, quality assurance, policy development, and infrastructure development on the crisis line.

Working at a crisis line offers the opportunity to make a meaningful impact in people's lives during their most vulnerable moments. You'll develop valuable skills in active listening and empathy, enhancing your personal and professional growth. Being part of a supportive team dedicated to helping others fosters a sense of community and shared purpose. Plus, the experience can be profoundly rewarding, as you witness the resilience and strength of those you assist.

I was a bookseller on Berkeley for many years, and then left that life to spend time in practice and residence at a Buddhist Monastery in California. Coming out of that experience I began working on the Crisis Line as a volunteer to help my community, and eventually transitioned into working on the Crisis Line as an counselor, supervisor, and then coordinator.  

Please feel free to reach out to us with any questions, you have regarding this position.